Based on the loch · Balloch to Arrochar
Your Loch Lomond holiday let, fully serviced.
We run your holiday let from top to bottom: listing, pricing, guests, changeovers and compliance, with every clean and every wash done in-house to hotel standard. Every property is different, so we tailor the service to yours.
LOCAL
On the loch, not in a call centre
Our team lives here. When a guest needs something, someone is minutes away.
ALL IN-HOUSE
Cleaned, washed and pressed by us
No subcontractors, no agencies. Every changeover cleaned by our own team, every sheet and towel laundered and pressed in-house.
ONE CLEAR FEE
Management from 20%
Your changeovers are paid by your guests through the cleaning fee. No setup charge, and every extra agreed with you first.
How it works
From first call to first guest in three weeks
For properties that already hold a short-term let licence. If yours doesn't, we'll help you apply.
Free estimate
Tell us about your property. We show you what it could earn, based on local booking data.
We set it up
Photos, listing, pricing, licence check, safety certificates and linen. Usually two to three weeks.
We run it
Pricing every day, every guest message, every changeover, every maintenance call.
You get paid
A monthly payout and statement. Every booking visible to you. Block your own dates any time.
Services
Take the lot, or just what you need
Every property and every owner is different. Tell us what you need and we'll put together a service that fits.
MOST POPULAR
Full Management
From 20% of rental income
Listing, photos, pricing, every guest message, cleaning, linen, maintenance and compliance. Guests pay the cleaning fee.
SELF-MANAGING OWNERS
Turnaround & Linen
From £75 per changeover
Full clean, beds made with our pressed linen, towels, restock of basics and a photo report. Linen-only service also available.
KEEP YOUR CLEANER
Management Only
On request
We run the bookings, pricing and guests; your own cleaner handles changeovers to our standard.
BESPOKE
Tailored Packages
On request
Multiple properties, estates, lodges or something different. We'll build the service around you.
For your guests
Extras that earn better reviews
We arrange the little things that turn a good stay into a five-star review, and bring in extra income for you.
- Full shop delivered and unpacked
- Welcome hampers
- Early check-in and late checkout
- Mid-stay cleans
- Logs and kindling
- Pet packs
- Cots and highchairs
- Celebration setups
- Local trips and activities
For your property
Everything it needs, in one place
One call covers it. Anything beyond your management fee is quoted and agreed with you first.
- Smart locks supplied and fitted
- Deep cleans
- Hot tub care
- Winter property checks
- Handyman and repairs
- Professional photography
- Licence applications
- Gas, electrical and specialist trades
Prices on request.
Pricing
One clear fee. Your changeovers cost you nothing.
Full management starts from 20% of your rental income, depending on your property. Cleaning and linen are paid by guests through the cleaning fee on each stay, so you never see a turnaround bill.
Fee calculated on rental income excluding the guest cleaning fee. Repairs over £150 are only carried out with your approval and are billed at cost.
- Listing and photography
- Daily pricing
- Every guest message
- Cleaning and changeovers
- Pressed linen and towels
- Maintenance call-outs
- Licence and certificates tracked
- Visitor levy handled
- Monthly owner statements
- No setup fee
Where we work
Around the loch and down the Clyde
Our standard
Hotel standard, every single stay
Most managers farm out the cleaning and send the laundry away. We don't. Every clean is done by our own team and every sheet, duvet cover and towel is laundered and pressed in-house, so we control the quality from first wash to final check.
Every changeover follows a written checklist with photo sign-off before the next guest arrives, and every owner has a named local contact.
- In-house cleaning team
- In-house laundry and pressing
- Photo sign-off every clean
- Named local contact
Questions owners ask
Can I still use the property myself?
Yes. Tell us your dates and we block them, any time.
Do I need a short-term let licence?
Yes, every holiday let in Scotland needs one. If you have one, we're added as manager. If you don't, we help you apply.
How do the management fee and the cleaning fee work?
You pay a percentage of rental income, from 20% depending on your property. Guests pay a cleaning fee on each stay, which covers the changeover and linen.
What if a guest damages something?
We photograph the property after every stay, claim through the booking platform's damage cover or the guest's deposit, and tell you the same day.
Do you work with properties already on Airbnb or Booking.com?
Yes. We take over your existing listings, so you keep your reviews and history.
How do I leave if it isn't working?
Three months' notice, no exit fees.
Free earnings estimate
What could your let earn?
Tell us a little about your property. We'll be in touch within one working day with an estimate based on local booking data.
Prefer email? hello@hermitage-property.com
Agencies needing a local turnaround and linen partner: see our trade service.